Cronosurf support


ENGLISH - User Manual - CronosurfWave_Android_v2.2.0_20171115

DEUTSCH - Bedienungsanleitung - CronosurfWave_Android_v2.2.0_20171115
ESPAƑOL - Manual de usuario - CronosurfWave_Android_v2.2.0_20171115

FAQ - Cronosurf on Android

Why is there no widget for the homescreen?

The graphical performance of Android widgets is limited and does not support graphical acceleration. Therefore, in order to bring Cronosurf to the homescreen, we decided to implement the Live Wallpaper, which offers a much better user experience. As a bonus, it appears behind the lock screen (except on some proprietary lock screens).

When setting the background image (PRO version), the app crashes.

This can be caused by the image loader. When you click on "Select image" on the Cronosurf LWP settings, you get several options to select an image. This are usually the default loader called "Images" and your installed viewers. Some of the viewers can lead to a crash. Just try a different one or use the default loader.

Occasionally I cannot stop the beeping alarm!

It may happen very rarely and on certain devices only (not Wear) that the touch event handler becomes temporarily unavailable when the alarm goes off. It seems to happen only when the Cronosurf Live Wallpaper is active. We are still trying to fix this bug. In the meantime, you may use the hardware volume buttons of your phone/tablet to stop the alarm.

Why is the Live Wallpaper option grayed out?

It is grayed out because the Cronosurf Live Wallpaper is not running. Please activate it first. The standard Android procedure is to long press on an empty area on the home screen and select "Live wallpapers" from the appearing menu. This will show a list of the available Live Wallpapers. Select Cronosurf to activate it. Please note that some Android devices require a different procedure for this.

Android WEAR 1.x - I installed Cronosurf on my phone/tablet, but the Cronosurf watchface does not show up on my Android wearable.

If the Cronosurf watchface is not showing on the wearable, try rebooting the handheld. If that doesn't help, reboot the wearable. If that also fails, uninstall and reinstall the app.

Android WEAR 2.0 - I installed Cronosurf on my phone/tablet, but the Cronosurf watchface does not show up on my Android wearable.

Please note that the current versions of Cronosurf watches are not provided in the play store as standalone watchfaces for Wear 2.0 yet. Nevertheless, they can be installed on Wear 2.0 through this procedure: Make sure that the Cronosurf app is installed on your phone. On the watch, go to the Play Store, scroll down and find Cronosurf under "Apps on your phone". Touch and install.

Android WEAR - The Wear watch is connected to my phone and Cronosurf is the active watchface, but the settings from the Cronosurf app don't get synced to the watch.

This can happen under some circumstances. We are trying to find the root of this problem. Until then, the best way to solve this is to reboot the Wear watch.

Android WEAR - After rebooting the mobile, the watchface on the Android wearable disappears and I have to reinstall the app. What is going on?

This is a known Android Wear bug. It happens when the app on the mobile is installed on the SD-card. Just move the app back to the internal storage.

Android WEAR - Why is the Screen-On timer not the same as for the smartphone/tablet?

While you can set the Screen-On timer to 5, 10 and 20 minutes on Android handhelds, the timer time on Android Wear is limited to 5 minutes. The main reason for this is that saving battery on smartwatches is more critical than on handhelds. Besides, Android Wear devices offer the always-on feature. When activated, the watch will enter the dim mode, during which Cronosurf keeps most of its appealing design and readability.